Data protection and data transfer

There are no devices or items contained within the code of this site that extract information from your computer other than information required to make a connection and transfer web site content between your computer and the Abraxas Insurance Administration Services Limited (“MAPFRE ABRAXAS”) host server.  MAPFRE ABRAXAS shall from time to time analyse the number and nature of connections made between external sources and the MAPFRE ABRAXAS host server specifically for traffic analysis reporting.  None of this information will contain any personal or private information relating to you other than the IP address used to make the connection with our host server and the type of browser used to view the web site.

Whilst this site does not require you to register or provide us with any information, please note that if you contact us or subscribe to our E-bulletin e-mail any such information that you may send us will be securely held at all times.  We will not submit such information received to any other organisation not specifically and directly involved in dealing with your request.  Exceptions may occur where we are legally obliged to provide information to official bodies such as the Police, the Courts, Financial / Legal Regulators or other Insurance companies investigating potentially fraudulent claims.  We will not hold or retain any information we receive for longer than is reasonably necessary in compliance with our statutory and regulatory requirements.

Subject to our receipt of any of your personal or private information and in accordance with your statutory rights you can contact us and ask that we supply you with copies of any records regarding your information that we hold (whether held on paper, computer or other medium).  For this service MAPFRE ABRAXAS will charge an administration fee of £10 to process this request and in certain circumstances we may be authorised under statute to refuse to comply with such a request.

If you need to know more about the Data Protection Act and your rights please visit the web site of the Information Commissioner’s Office.


Cookies explained

In a nutshell, cookies are small files that websites put onto your computer when you visit them.  They’re used to store information for a variety of purposes including to help companies understand how many people visit their site and how they got there.

You can find more information about what cookies are and what they do, in this article.

Information about our use of cookies

Our website uses cookies to distinguish you from other users of our website.  This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.  By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree.  Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies:

  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it.  This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:





More information

Expiry Date

Google Analytics


See explanation below

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2 years from set/update

Google Analytics


See explanation below

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30 mins from set/update

Google Analytics


See explanation below

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End of browser session

Google Analytics


See explanation below

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6 months from set/update


Google Analytics tracking uses cookies in order to provide meaningful reports about the number of visitors to our site and allow us to track things like the version of Web Browser being used and which pages are most often accessed.  Google Analytics cookies do not collect personal data about our website visitors.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control.  These cookies are likely to be analytical/performance cookies or targeting cookies.

How to disable them

We promise never to use cookies to collect personally identifiable information about you, but if you want to stop your browser from creating cookies altogether, you can find out how to do so here.

Please remember that disabling cookies can severely affect the functionality of most websites, including ours.

How to delete them

If you want to delete the cookies that have already been left on your computer, you can find out how to do so here.