Second Chance Saloon
Whilst MAPFRE ABRAXAS are dedicated to providing all the training and support necessary to help your sales teams sell insurance products at point of sale, we have to accept that this isn’t always going to happen.
May be it’s not the right time for the customer or perhaps they just want more time to think about purchasing insurance products. It may even be that they were unsure of their needs at the time they bought the car. Whatever the reason, if you think there is a genuine customer need that is going unmet, then something should be done.
However, with the best will in the world, finding the time to phone customers when you’re trying to run a busy dealership isn’t always that easy. The good news is that that’s where MAPFRE ABRAXAS can help you and your business.
Claire Pearce, Contact Strategy Manager at MAPFRE ABRAXAS said “We have developed the capability to be able to phone customers that didn’t take out an insurance product at point of sale on behalf of the dealer. We have the processes in place to make a compliant call offering customers another opportunity to buy.”
Working with MAPFRE ABRAXAS to devise a telemarketing programme will ensure that more customer needs are met and creates a potentially lucrative income stream for your business.
Claire added “Our UK call centre has the most up to date and innovative technology and can deliver multi-media contact solutions that can enhance any customer proposition. Our experienced call centre sales agents are fully trained which means we can develop and deliver effective outbound re-solicitation or cross-sale campaigns for GAP, PPI and Credit Protect products.”
If you want to find out more about telemarketing please contact us on 0845 136 8430 or email us at enquiries@mapfreabraxas.com.